Which of the Following Is NOT a Suggestion for Handling

question 101

Multiple Choice

Which of the following is NOT a suggestion for handling consumer complaints effectively?

• A) Thank the customer for providing the information.
• B) Don't show empathy for the customer's situation.
• C) Act quickly.
• D) Follow up with the customer after the corrective action.

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Definitions:

High-Low Method

A technique in cost accounting used to estimate fixed and variable costs based on the highest and lowest levels of activity.

Utilities Cost

The expenses incurred for essential services such as electricity, water, and gas used by a business.

Cost Formula

An algorithm or equation used to predict the costs associated with producing a certain number of units.

Mixed Costs

Costs that have both fixed and variable components and change in total with the level of activity but not proportionately.