Which of the Following Is NOT a Suggestion for Handling

question 101

Multiple Choice

Which of the following is NOT a suggestion for handling consumer complaints effectively?

• A) Thank the customer for providing the information.
• B) Don't show empathy for the customer's situation.
• C) Act quickly.
• D) Follow up with the customer after the corrective action.

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Definitions:

Elderly

The elderly refers to older individuals, typically those beyond the age of retirement, who are in the later stages of life, often requiring different forms of social and healthcare support.

Earning Power

The ability or capacity of an individual or company to generate income over a given period of time.

Functionalism

A theoretical perspective in sociology that emphasizes the social functions of institutions and their role in maintaining social stability and cohesion.

Symbolic Interactionist

A symbolic interactionist is a scholar of a sociological perspective focusing on how individuals interact with each other via symbols—words, gestures, attire—in everyday life, emphasizing subjective meanings and social construction of reality.