Which Term Refers to the Situation When a Consumer Chooses

question 47

Multiple Choice

Which term refers to the situation when a consumer chooses a competing choice, rather than the previously purchased choice, on the next purchase occasion?

• A) disconfirmation
• B) switching
• C) complaining
• D) dissatisfaction

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Definitions:

Mobiles

Portable electronic devices with connectivity capabilities, such as smartphones and tablets, used for communication and information access.

Welfare Benefits

Government-provided support to individuals or families, especially those with low incomes, in the form of financial aid or services.

Gross Private Domestic Investment

The total capital investment in an economy by private sector entities, excluding government spending.

Durable Goods

Goods not for immediate consumption that can be used over a period of time, such as appliances, cars, and furniture.