Total Quality Management Requires That Employees Receive

question 44

Multiple Choice

Total Quality Management requires that employees receive

• A)regular, timely, feedback on their performance.
• B)regular, timely, feedback on the quality of the whole firm's output.
• C)immediate quality control reports.
• D)reports that predict future quality.

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Definitions:

Assets

Resources owned by a company that have economic value and can contribute to future income.

General Ledger

The primary accounting record of a company that uses double-entry bookkeeping, containing all the financial accounts and transactions of a business.

Accounts

Records summarizing all transactions related to a particular item over a period.

Posting

The process of transferring entries from the journal to the respective accounts in the ledger.