For a CRM System to Be Effective,customer Information Must Be

question 75

True/False

For a CRM system to be effective,customer information must be stored in a data matrix.

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Definitions:

Trait Approach

A perspective in psychology focused on the identification and measurement of specific personality traits.

Leadership Success

The effectiveness with which someone in a leadership position achieves desired outcomes and goals, often measured by organizational performance and team satisfaction.

Personal Characteristics

Features or qualities that define an individual's identity, such as traits, behaviors, and attitudes.

Behavioural Approach

A method in psychology and management focusing on understanding and influencing human behavior through observation and empirical data.