Indicate Whether the Medical Assistant or Provider Should Process the Calls

question 24

Multiple Choice

Indicate whether the medical assistant or provider should process the calls listed.

-routine progress reports

• A) medical assistant
• B) provider

---

Definitions:

Coping

The conscious effort to manage and reduce stress or conflict through various strategies or mechanisms.

Stress

Stress is a physical and psychological response to perceived demands or threats, triggering a range of physiological and emotional reactions.

Pituitary Gland

A pea-sized gland located at the base of the brain, playing a critical role in regulating vital body functions and general wellbeing through the secretion of hormones.

ACTH

ACTH stands for Adrenocorticotropic Hormone, a hormone produced by the pituitary gland that stimulates the adrenal glands to release cortisol, a key stress hormone.