Which of the Following Is the Most Appropriate Action When

question 18

Multiple Choice

Which of the following is the most appropriate action when a pharmaceutical representative walks in asking for an appointment?

• A)Schedule an appointment for the same day. 
• B)Explain office policy and schedule an appointment for the next available space. 
• C)Interrupt the provider and ask permission to work the person into the schedule. 
• D)Tell the person you will call when there is an available space.

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Definitions:

Categorical Data

Data that can be divided into groups or categories that are not numerically ordered.

Relative Data

Data that is compared to a certain reference point or to other data in order to assess its value or importance in relative terms.

Cumulative Data

Data that aggregates or accumulates over time, adding up as new data comes in to represent a total or sum.

Cumulative Percent

A statistical calculation that shows the percentage total of observations that fall below or at a specific value when data is arranged in ascending order.