Examlex
Which of the following statements about advisory boards is incorrect?
Routing Calls
The process of directing phone calls to the correct department or individual within a business or organization.
Customer Cost Analysis
The process of analyzing the costs associated with acquiring, serving, and retaining customers to determine profitability.
Order Fulfillment Department
The division of a company responsible for processing and delivering orders to customers.
Unused Capacity
The portion of a company's production capability that is not being utilized at a given time.
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