Home Shore Inc

question 30

Multiple Choice

Home Shore Inc., an electronics store, provides value to its customers by setting up televisions at customers' homes for free. The company also provides instructional manuals on how to set them up without professional help. Which step of the consumption chain does this scenario depict?

• A)The sixth step: how do consumers find your offering?
• B)The seventh step: how is your product stored/moved around?
• C)The tenth step: what if customers aren't satisfied and need to return or exchange?
• D)The fifth step: how is your product/service delivered?

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Definitions:

Talk

The act of engaging in verbal communication to express thoughts, ideas, or feelings.

Babbling Stage

Beginning around 4 months, the stage of speech development in which an infant spontaneously utters various sounds at first unrelated to the household language.

Telegraphic Speech

Telegraphic speech refers to the two-word phrases used by toddlers when learning to speak, which typically include only essential words to get their point across.

Adult Grammar

The set of structural rules governing the composition of sentences, phrases, and words in any given language as used by adults.