A Guest's Perception of the Relationship Between What Was Paid

question 9

Multiple Choice

A guest's perception of the relationship between what was paid for a hospitality product or service relative to what was received for the payment is called

• A) value.
• B) service.
• C) quality.
• D) moment of truth.

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Definitions:

Price Of Labor

The wages or salary that workers receive in exchange for their labor or services in the job market.

Widgets

A general term commonly used to describe any theoretical produced item or merchandise.

Economically Efficient

Refers to a situation where resources are allocated in a way that maximizes the net benefit to society.