Which Task Would More Likely Be Undertaken by a Select-Service

question 16

Multiple Choice

Which task would more likely be undertaken by a select-service hotel GM than a full-service hotel GM?

• A) Community relations
• B) Guest room inspections
• C) Attendance at EOC meetings
• D) Brand affiliation management

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Definitions:

Consumer Taste

Refers to the preferences, likes, and dislikes of customers that influence their buying behavior.

Behavioural Management Approaches

These approaches focus on understanding and influencing employee behavior through various techniques and strategies.

Labour Laws

Regulations that govern the relationship between workers, employers, trade unions, and the government, including aspects such as wages, working hours, and workplace safety.

Quality Management

The act of overseeing all activities and tasks needed to maintain a desired level of excellence in a business’s products, services, and processes.