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In Services, Once the Aggregate Staffing Level Is Determined, the Focus

question 7

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In services, once the aggregate staffing level is determined, the focus is on short-term workforce and customer scheduling.


Definitions:

Hidden Curriculum

The unwritten, informal, and often unintended lessons, values, and perspectives that students learn in school alongside the formal curriculum.

Gender Stratification

The uneven allocation of riches, authority, and advantages among different genders within a community.

Performativity

A theory that suggests identity is constructed through the performance of actions in accordance with societal norms and expectations.

Ethnomethodological

Pertaining to ethnomethodology, a sociological perspective focused on the way people make sense of their everyday lives through the use of common-sense knowledge and procedures.

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