Service System with a High Degree of Customer Contact Is

question 13

True/False

service system with a high degree of customer contact is less difficult to control than a low degree of customer contact service system.

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Definitions:

Dynamic Address

A changing IP address assigned by an internet service provider to a device each time it connects to the internet.

IP Address

A unique string of numbers separated by periods that identifies each device using the Internet Protocol to communicate over a network.

Circuit Switching

A method of communication where a dedicated channel or circuit is established for the duration of a transmission between two endpoints.

PGP

Pretty Good Privacy, an encryption program that provides cryptographic privacy and authentication for data communication.