Which of the Following Is Not a Suggestion for Managing

question 60

Multiple Choice

Which of the following is not a suggestion for managing queues presented in the textbook?

• A) Try to divert your customer's attention when waiting
• B) Segment the customers
• C) Encourage customers to come during a slack period
• D) Train your servers to be friendly
• E) Periodically close the service channel to temporarily disperse the line

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Definitions:

Direct Materials

Direct materials are raw materials that are directly used in the production of a product and are an integral part of the finished product.