Which of the Following Is a Characteristic That Can Be

question 48

Multiple Choice

Which of the following is a characteristic that can be used to guide the design of service systems?

• A) Services cannot be inventoried.
• B) Services are all similar.
• C) Quality work means quality service.
• D) Services businesses are inherently entrepreneurial.
• E) Even service businesses have internal services.

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Definitions:

Encroachments on Autonomy

Actions or policies that infringe upon an individual's right to make their own choices and control their own lives.

Someone Else Problem

A psychological effect where people ignore issues that are not personally affecting them, often highlighting a lack of responsibility or empathy.

Advance Directives

Legal documents that allow individuals to specify their preferences for medical treatment in case they become unable to communicate their decisions in the future.

Contagious Diseases

Illnesses that can be transmitted from person to person, animal to person, or through the environment, often requiring medical intervention to control.