A Brief Overview at the Start of Your Instructional Message

question 27

Multiple Choice

A brief overview at the start of your instructional message ________.

• A)will divert readers' focus from the directions that are the point of the message
• B)is unnecessary in most cases,and will confuse readers
• C)will help your audience understand when and why they need to use the instructions
• D)will waste readers' time and distract them from the instructional aspect of the message
• E)will give readers all the information they need and allow them to skip to the end of the message

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Definitions:

Temporal Uncertainty

The uncertainty associated with the timing of events, which can affect planning and decision-making processes.

Cognitive Dissonance

A psychological phenomenon where an individual experiences discomfort due to holding conflicting beliefs, values, or attitudes, prompting them to seek resolution.

Perceived Risk

The level of risk that consumers believe is associated with purchasing or using a product or service, which can influence their buying behavior.

Behavioral Learning

The process of acquiring new behaviors and knowledge through conditioning and observation.