Your Audience Will Be Less Accepting of Bad News If

question 12

Multiple Choice

Your audience will be less accepting of bad news if you ________.

• A)treat them politely
• B)express understanding of their concerns
• C)show respect for them
• D)use the word "you" a lot
• E)employ neutral language

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Definitions:

Self-Concept

An individual's perception and evaluation of themselves, encompassing beliefs and feelings about personal abilities, appearance, and values.

Emotional

Pertaining to feelings or affective states, emotional often describes things related to one's emotions.

Cognitive

Pertaining to, involving, or being related to the mental action or process of acquiring knowledge and understanding through thought, experience, and the senses.

Social Comparison

The process by which individuals evaluate their own opinions and abilities by comparing themselves to others.