How Can an Organization Create a Personal Response in Their

question 14

Multiple Choice

How can an organization create a personal response in their social media posts?

• A)React immediately to the post
• B)Quote corporate policy when announcing decisions
• C)Have the user contact you via phone or email
• D)Use a friendly tone and show empathy
• E)Respond with interesting information on the topic

---

Definitions:

Business Cycle

The natural fluctuation of economic activity over time, marked by periods of expansion, peak, contraction, and trough.

Recovery Stage

A phase in the economic cycle or in the lifecycle of a project where performance begins to improve after a period of decline or recession.

Business Spending

The expenditure by businesses on goods and services, including capital goods and labor.

Consumer Spending

The total amount of money spent by consumers on goods and services within an economy.