If You Are Involved in B2B Selling,you Must Pay Attention

question 58

Multiple Choice

If you are involved in B2B selling,you must pay attention to:

• A)Professional aspects of the customer.
• B)Personal aspects of the customer.
• C)Both A and B.
• D)Only information about the company as a whole.

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Definitions:

BATNA

Best Alternative To a Negotiated Agreement; the most advantageous alternative course of action a party can take if negotiations fail.

Industrywide Bargaining

The process of negotiating labor contracts that cover all the workers in a particular industry, rather than just those in a single company or location.

Steel Workers

Individuals engaged in the production and fabrication of steel, often represented by labor unions advocating for their rights and better working conditions.

Intraorganizational Bargaining

The process of negotiation and decision-making within a union or between unions to settle on common strategies or positions.