Ramona Is Making a Sales Presentation and Finds Reluctance Upon

question 75

Multiple Choice

Ramona is making a sales presentation and finds reluctance upon the part of the customer to leave their existing supplier.Ramona knows that negative comments about the other supplier will:

• A)Almost surely fail.
• B)Stimulate discussion about her product's features,advantages,and benefits.
• C)Encourage the customer to critically evaluate the existing supplier.
• D)Make her look informed.

Recognize the importance of clear, logical structure in writing to enhance comprehension.

Learn the role of comparison and contrast in organizing content.

Understand the utility of spatial organization in descriptions.

Grasp the significance of the problem-methods-solution pattern and its application.

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Definitions:

Primary Control

The ability to directly influence and manipulate one's environment or circumstances to achieve one's goals.

Japanese Proverb

A traditional saying in Japanese culture that expresses wisdom, truth, or a moral lesson in a concise and often metaphorical manner.

Type A Personality

A temperament characterized by excessive ambition, aggression, competitiveness, drive, impatience, need for control, focus on quantity over quality and unrealistic sense of urgency.

Patient

An individual receiving medical care or treatment from healthcare professionals.