When Using Silence to Close the Sale,it Is Important To

question 31

Multiple Choice

When using silence to close the sale,it is important to:

• A)Count the seconds on your watch.
• B)Only allow a few seconds for the customer to respond.
• C)Give the customer the maximum leeway to respond.
• D)All of the choices are correct.

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Definitions:

Advanced Shipping Notice

A notification of pending deliveries, typically sent electronically to a recipient detailing information about a shipment before it arrives, including contents, packaging, and carrier details.

Universal Product Code

A barcode symbol that is widely used in retail for tracking trade items in stores, containing a unique identifier for each product.

Vendor-managed Inventory

A supply chain strategy where the supplier assumes responsibility for managing inventory levels at the customer's premises.

Distribution Center

A warehouse or storage facility where products are stored and from which they are distributed to retailers or customers.