The Cost Per Call Ratio Is Calculated by Dividing

question 41

Multiple Choice

The cost per call ratio is calculated by dividing:

• A)Expenses by sales.
• B)The number of orders by the total number of calls.
• C)Total costs by the number of calls.
• D)Number of calls by the number of days worked.

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Definitions:

Online Retailers

are businesses that sell goods or services to consumers over the internet, often through a website or app, without a traditional physical storefront.

Credit Card Information

Details pertaining to a credit card, including the card number, expiry date, and CVV, essential for executing financial transactions.

Direct Selling

A retail channel where products are marketed and sold directly to consumers, bypassing traditional retail stores.

Personal Interactions

Direct communications between individuals, which can influence perceptions, attitudes, and behaviors in various contexts, including sales and customer service.