Customer Relationship Management Is the Ongoing Process of Acquiring, Maintaining

question 54

True/False

Customer relationship management is the ongoing process of acquiring, maintaining, and growing profitable relationships by delivering unmatched value.

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Definitions:

Inscape's DiSC Assessment

A personal assessment tool designed to help individuals understand their work behavior patterns and improve teamwork, communication, and productivity.

Conscientiousness

A personality trait characterized by diligence, carefulness, thoroughness, and a desire to do a good job, often associated with high performance in workplace settings.

Paying Attention

The act of focusing one's mind actively on a particular stimulus or task, maintaining a state of awareness towards specific details or information.

Tolerance

The willingness or ability to accept and respect differences in opinion, behavior, or beliefs without being judgmental.