Which Aspect of a Service Means That It Can't Be

question 98

Multiple Choice

Which aspect of a service means that it can't be stored?

• A) tangibility
• B) high cost
• C) variability
• D) perishability

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Definitions:

Self-Insight

An individual's awareness and understanding of their own personality traits, behaviors, and emotions.

Displays of Emotion

Observable expressions of internal feelings or states, such as happiness, anger, or sadness, through facial expressions, body language, and vocal tone.

Organismic Valuing

A process in Rogers' humanistic psychology theory, where individuals evaluate experiences in terms of their potential for fostering or hindering personal growth.

Disturbed Psychotics

Individuals with severe psychological disorders that disrupt their thinking, feeling, moods, and ability to relate to others.