University Student Who Has Just Graduated and Is Now Facing

question 98

Multiple Choice

University student who has just graduated and is now facing the process of finding a job and moving into the business world is in what step of the change process?

• A)unfreezing the status quo
• B)changing into a new state
• C)refreezing the status quo
• D)freezing the equilibrium

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Definitions:

Conflict Emotions

Feelings that arise during or as a result of a conflict, including anger, frustration, resentment, or fear.

Third-Party Intervention

Involvement by an external party in a dispute or negotiation to help all sides reach a resolution.

Mediation

A conflict resolution method where a neutral third party helps disputants come to a consensus on their own.

Arbitration

A form of dispute resolution where a neutral third party makes a binding decision to resolve a conflict between parties.