A Differentiator Might Use E-Business Techniques to ________

question 89

Multiple Choice

A differentiator might use e-business techniques to ________.

• A)implement online testing and evaluation of job applicants
• B)adopt web-based inventory control systems to increase storage costs
• C)shorten customer response times
• D)design niche websites that target specific groups with specific interests

Discuss strategies for effective communication and dissent within organizations.

Describe the relationship between cynicism in organizations and workplace ethics.

Understand the concepts of controllable and noncontrollable costs and their implications at different managerial levels.

Identify and define different types of responsibility centers (cost, profit, investment centers) and their characteristics.

---

Definitions:

Sunk Costs

Costs that have already been incurred and cannot be recovered.

Marginal Analysis

The examination of the benefits and costs of an additional unit of consumption or production to make decisions on allocations of resources.

Risk Aversion

The behavior of preferring to avoid loss rather than making a gain, reflecting a preference for certainty over uncertainty.

Irrational Decision

A choice made that contradicts logical reasoning, often influenced by emotional factors or cognitive biases.