Project Team Communication Problems (Scenario)

question 69

Multiple Choice

Project Team Communication Problems (Scenario)
George Tanaka is an engineer by training and manager of a work team that consists of two engineers, four production workers, an accountant, and a purchasing manager. They are about to embark on a new project for their company. George has prepared a memo to explain the objectives of the work team. Some of the production workers and the accountant have come to George to seek clarification about the memorandum.
-As George listened to the team members express their frustrations about the assignment,he concentrated carefully on what was being said and was careful not to make premature judgments or interpretations.George was using ________ to overcome potential communication barriers.

• A)selective perception
• B)nonverbal cues
• C)feedback
• D)active listening

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Definitions:

Valuable Selling Space

Locations or areas within a retail environment considered most effective for displaying products to attract customers and encourage purchases.

Everyday Low Pricing

A pricing strategy where a retailer consistently offers products at low prices rather than relying on sales or discounts, aimed at attracting price-sensitive customers.

Markdowns

Reductions from the original or retail price of goods, usually to stimulate sales or clear out inventory.