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The Retreat (Scenario) The First-Line Managers Were Sent on a Retreat to Niagara

question 9

Multiple Choice

The Retreat (Scenario)
The first-line managers were sent on a retreat to Niagara Falls for their inaugural strategic planning meeting. Few people knew one another, but their task was clear: design a new performance appraisal system for subordinates that will be effective and usable. Their years of complaining about the old system had landed them with this new responsibility dumped right in their lap. They had four days to become brilliant, and everyone was a little on edge. The first day, little was accomplished except for the jockeying to see who would be the official leader. Finally, Jim seemed to wrestle control and helped provide the first real direction for the group. By the second day, the group seemed to begin working well. They spent the morning deciding how they would make decisions within the group and how to manage the idea-generation process. The third and fourth days saw the new managers move amazingly quickly, with ideas flowing freely. By the end of the fourth day, they had a workable system developed, and they felt satisfied. That night they all signed the new document to be presented to the regional manager the next day. They all felt a sense of regret at having to break up the group and return to normal work life.
-When the management team left Niagara Falls to return to their normal jobs,they had just completed the ________ stage of team development.

Definitions:

Therapeutic Response

The outcome or changes resulting from a treatment or therapy, often relating to the effectiveness in treating a specific condition or problem.

Terminally Ill

A condition in which a patient is suffering from a disease or condition that is expected to lead to death within a short period of time.

Therapeutic

Pertaining to the healing of disease, often used to describe treatments that are intended to relieve or heal disorders.

Acquired Immunodeficiency Syndrome (AIDS)

A chronic, potentially life-threatening condition caused by the human immunodeficiency virus (HIV) damaging the immune system.