What Occurs When a Website Can Know Enough About a Person's

question 57

Multiple Choice

What occurs when a website can know enough about a person's likes and dislikes that it can fashion offers that are more likely to appeal to that person?

• A)operational CRM
• B)analytical CRM
• C)website personalization
• D)list generators CRM

Recognize the strategies retailers adopt at different stages of the retail life cycle to maximize profits and market share.

Differentiate between the types of merchant wholesalers and their roles in the distribution channel.

Understand the impact of data analytics on retailing strategy and customer service.

Comprehend the complementary roles of different communication and delivery channels in multichannel retailing.

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Definitions:

Trusting Relationship

A relationship characterized by confidence in the reliability, integrity, and honesty of another person, fostering emotional closeness and security.

Therapeutic Alliance

The collaborative and trusting relationship between a therapist and their client, crucial for effective therapy.

Personal Desires

Refers to individual wants or cravings that motivate behavior towards a goal or satisfaction.

Individualism

A principle valuing the independence and self-reliance of an individual, often emphasizing personal freedom and autonomy over collective or communal goals.