What Is the Primary Difference Between Contact Management and Opportunity

question 28

Multiple Choice

What is the primary difference between contact management and opportunity management?

• A) Contact management deals with new customers, opportunity management deals with existing customers
• B) Contact management deals with existing customers, opportunity management deals with existing customers
• C) Contact management deals with new customers, opportunity management deals with new customers
• D) Contact management deals with existing customers, opportunity management deals with new customers

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Definitions:

Reliable Classification

A classification system that consistently produces the same results under the same conditions.

Categorical Approach

A method in psychiatry and psychology that classifies mental disorders into specific, distinct categories based on symptomatology.

Mental Disorder

A broad term for conditions affecting mental health, characterized by alterations in thinking, mood, or behavior associated with distress or impaired functioning.

Diagnostic Criteria

A set of guidelines used to determine the presence of a disease or disorder.