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In Your Presentation, How Can You Make Your Speech About

question 46

Essay

In your presentation, how can you make your speech about people?

Recognize the importance of framing a claim message to seek compensation without sounding accusatory.
Appreciate the value of expressing regret and offering alternative solutions in response to bad news.
Master the art of firm yet constructive language in indirect claim messages.
Learn the effectiveness of strategic message structuring when refusing requests or delivering bad news.

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