Veronica, a Sales Manager at West Wind Apparel Company, Is

question 14

Multiple Choice

Veronica, a sales manager at West Wind Apparel Company, is reviewing the performance of her team.She observes that one of her subordinates, Melissa, has performed poorly in the last quarter.While delivering a negative performance review to her, Veronica should ensure that:

• A)she sugarcoats the bad news.
• B)she focuses on attitudes and intentions rather than actions and results.
• C)she avoids the use of a forward-looking tone.
• D)she gives Melissa an opportunity to discuss her perspectives on her poor performance.
• E)she uses an accusatory or a confrontational tone.

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Definitions:

Survey

A research method involving the collection of data from a predefined group of respondents to gain information and insights on various topics of interest.

Statistical Method

A mathematical and quantitative technique used for collecting, analyzing, interpreting, and presenting data.

Open-ended Questions

Questions designed to allow respondents to answer in their own words, providing deeper insights or additional information.

Qualitatively

Pertaining to the quality or characteristics of something, often involving detailed, non-numerical analysis of data.