The "Me-Centered" Maneuver Which Causes a Shift in Focus During

question 35

Multiple Choice

The "me-centered" maneuver which causes a shift in focus during difficult conversations is the result of:

• A)rapport-building questions.
• B)probing questions.
• C)defensive comments.
• D)me-too statements.
• E)solution-oriented questions.

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Definitions:

Financial Resources

Assets and funds available to a person or organization for spending, investing, or other purposes.

Hans Selye

A Hungarian-Canadian endocrinologist known for his research on the physiological effects of stress, termed the "General Adaptation Syndrome."

Alarm Phase

The initial reaction of the body to stress, activating the sympathetic nervous system and the fight or flight response.

Adrenal Cortex

The outer part of the adrenal gland that produces steroid hormones which regulate metabolism and immunity, among other functions.