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Why is disagreeing diplomatically an important component of managing difficult conversations?
Quality Standards
Set of criteria within an industry that define the acceptable level of product or service quality to ensure customer satisfaction.
Specification
Detailed and precise descriptions of the requirements, characteristics, or standards that a particular material, product, or service must meet.
Standardization
The process of establishing and applying rules, guidelines, and characteristics for activities or their results, aimed at achieving a high degree of order and consistency.
Technical Concept
An idea or principle that relates to the specifics of how something works or is engineered, often requiring specialized knowledge to understand.
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