Which of the Following Statements About Sales Call Objectives Is

question 32

Multiple Choice

Which of the following statements about sales call objectives is FALSE?

• A)The objective of any sales call is to make a sale.
• B)An objective should be established for every sales call.
• C)Objectives should be specific.
• D)Objectives should be measurable.
• E)Objectives should be aimed at customer action.

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Definitions:

Motivated Forgetting

A theoretical concept suggesting that people may forget unwanted information, either consciously or unconsciously, as a defense mechanism.

Time Decay

The reduction in value of an option or other derivative as the expiration date approaches.

Retroactive Interference

A phenomenon where newly learned information interferes with the recall of previously learned information.

Proactive Interference

The tendency for previously learned material to hinder subsequent learning.