Which of the Following Statements About Using the Telephone to Make

question 14

Multiple Choice

Which of the following statements about using the telephone to make sales appointments is FALSE?

• A)A secretary might try to prevent the sales rep from getting an appointment or talking to the prospect on the telephone.
• B)A prospect might have objections or reasons for not granting an interview.
• C)Prospects frequently ask questions about the salesperson's product.
• D)The goal of the telephone call is to sell the product.
• E)If you reach the prospect's voice mail, it is best not to leave a message.

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Definitions:

Sutures

Threads or strands used to close wounds or surgical incisions, typically absorbed by the body or removed after healing.

Skull

The bony structure forming the head, protecting the brain and supporting the structures of the face.

Cancellous Bone

A porous and spongy form of bone tissue found at the end of long bones and in the inner layers of bones, essential for metabolic processes and reducing the weight of bones.

Compact Bone

Dense, hard layers of bone tissue that give bones their strength and structure.