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In "HONESTLY, THESE 'TWIN-TIPS' AND 'FULL TILTS' ARE JUST WHAT YOU NEED" Jeff Kramer describes how two salespeople took the time to understand his company's customer base and their changing needs.
Posttraumatic Stress Disorder
A mental health condition triggered by experiencing or witnessing a terrifying event, leading to symptoms such as flashbacks, avoidance, and severe anxiety.
Defense Mechanisms
Psychological strategies used unconsciously by individuals to protect themselves from anxiety by denying or distorting reality.
Low-Income Groups
Social and economic classification for individuals or families with significantly lower income levels compared to the average in a society.
Well-Adjusted
Refers to an individual who is mentally and emotionally stable, able to handle stress, and adapt to various social situations effectively.
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