Effective Call Objectives Must Be

question 27

Multiple Choice

Effective call objectives must be:

• A)expressed in monetary terms
• B)specific, realistic, and measurable
• C)approved in advance by the salesperson's manager
• D)expressed in units of volume to be sold
• E)all of the above

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Definitions:

Basic Trust

A term coined by psychologist Erik Erikson describing the first stage of psychological development wherein a child learns whether the world is trustworthy and safe.

Erikson

A psychologist known for his theory on the psychosocial development of human beings.

Virtue

A trait or quality deemed to be morally good and thus is valued as a foundation of principle and good moral being.

Surrogate Mothers

Women who carry and deliver a baby on behalf of another person or couple, often involving a legal or informal agreement.