In the Opening Profile Marcel Dalby, Operations Manager for Waste

question 37

Multiple Choice

In the opening profile Marcel Dalby, Operations Manager for Waste Management suggests the most important aspect of planning for a sales call is:

• A)know your product and its capabilities
• B)know your audiences and their needs
• C)know your competitors as well as you know your family
• D)be prepared for the worst and expect the best
• E)respect the knowledge of those who have been selling your firm's products for years

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Definitions:

Deterrence

A strategy aimed at deterring or discouraging certain actions or behaviors, especially in a legal or international relations context, through the threat of punishment or retaliation.

Incarcerated

The state of being confined in prison or jail, typically as punishment for a crime.

Breaking Into

Often refers to successfully entering or starting in a new field, area, or industry, particularly one that is difficult to access.

Electronics

The branch of science and technology concerned with the design, development, and utilization of devices and systems that operate by controlling the flow of electrons or other electrically charged particles.