Which of the Following Is a Suggestion for Active Listening

question 11

Multiple Choice

Which of the following is a suggestion for active listening?

• A)Echo what the prospect has said.
• B)Summarize the conversation.
• C)Be quiet while the prospect thinks.
• D)Concentrate on ideas rather than just words.
• E)Do any of the above to encourage active listening.

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Definitions:

Recipient Preferences

The specific likes or choices of individuals or entities that are targeted to receive something.

Utility

The total satisfaction received from consuming a good or service.

Noncash Gifts

Contributions or presents given in forms other than cash or currency, including physical goods, services, or other intangible assets.

Diminishing Marginal Utility

This refers to the economic principle that as a person increases consumption of a product, there is a decline in the marginal benefit that person gains from consuming each additional unit of that product.