When Asking Questions the Salesperson Should

question 28

Multiple Choice

When asking questions the salesperson should:

• A)encourage the customer to provide a full response.
• B)let the prospect know the salesperson's time is valuable.
• C)ask questions that interest him or her.
• D)ask questions that can only have one answer.
• E)do all of the above

---

Definitions:

Motivational Interviewing

A counseling approach that seeks to engage a client's intrinsic motivation to change behavior by exploring and resolving ambivalence.

Therapeutic Relationship

A professional bond between a therapist and a client aimed at enhancing the client's well-being and facilitating growth and healing.

Client-centered

A therapeutic approach focusing on valuing the client's perspective and fostering their self-discovery and problem-solving capacities.

Relicensing

The process by which professionals renew their license to practice within their field, ensuring they remain qualified and updated on best practices.