To Avoid Legal and Ethical Problems When Selling a Computer-Assisted

question 117

Multiple Choice

To avoid legal and ethical problems when selling a computer-assisted design system to an architectural firm, the salesperson should:

• A)educate the customer thoroughly about the system before concluding the sale.
• B)avoid offering an opinion about how the product will specifically benefit the firm.
• C)tell the customer as much as possible about how to operate the new system.
• D)tell the customer that he will find out the answer and call if he is asked a question he cannot answer.
• E)do all of the above to avoid any claims of misrepresentation.

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Definitions:

Freudian View

A perspective based on the theories of Sigmund Freud, which emphasizes unconscious processes and sexual drives in human behavior and development.

Emotional Upheaval

A state of intense emotional disturbance or turmoil, often resulting from significant life events or changes.

Biological Maturation

The natural process of physical and psychological growth and development, governed by genetic and environmental factors.

Storm And Stress

A term used to describe the tumultuous period of adolescence marked by conflicts with parents, mood disruptions, and risk behaviors.