Which of the Following Is an Example of an Out-Bound

question 8

Multiple Choice

Which of the following is an example of an out-bound salesperson?

• A)LaVerne responds to a customer who telephoned with a billing complaint.
• B)Anet uses her telephone to solicit new business from a list of prospects.
• C)Orlando uses a toll-free number to take orders for Lands' End.
• D)Millie visits the office of a customer to discuss their needs.
• E)Morris takes a telephone order for a medium pizza.

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Definitions:

Behavioral Component

An aspect of attitudes reflecting intentions or observable responses toward a person, group, or concept.

Emotional Intelligence

The ability to understand, use, and manage one's own emotions positively to relieve stress, communicate effectively, empathize with others, and overcome challenges.

Self-motivation

The ability of an individual to initiate and persist at a task or goal without external encouragement or reward.

Organizational Commitment

The psychological attachment or loyalty of an employee towards their organization, influencing their willingness to continue working there.