Which of the Following Statements About Customer Classification and Resource

question 14

Multiple Choice

Which of the following statements about customer classification and resource allocation to customers is true?

• A)Customer management is simply a time management issue.
• B)The 80-20 principle can be used to help allocate resources to the most profitable customers.
• C)The most complex of the systems used to classify customers and determine resource allocation to each is the ABC analysis.
• D)The ABC analysis is also called the grid analysis.
• E)None of the above statements about customer classification and resource allocation to customers is true.

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Definitions:

Material Misrepresentation

A false statement of fact made by one party to another, which, if had been known to be false, may have influenced the decision to enter into a contract or agreement.

Quasi-Contractual Agreement

An arrangement that is not an official contract but is treated as such by a court to prevent a party from being unjustly enriched at the expense of another.

Unconscious

pertains to a state where a person is not awake and aware of their environment, often resulting from illness, injury, or medical intervention.

Implied in Law

describes obligations or rights that are not explicitly stated but are inferred by legal principles or statutes to ensure fairness and justice.