The First Thing a Salesperson Should Do When a Customer

question 5

True/False

The first thing a salesperson should do when a customer complains is to encourage the customer to tell their story.

Recognize and address the oral care needs of patients with specific medical treatments and conditions.

Understand the dynamics of recruitment and operations within the sex work industry, including the role of pimps, madams, and the internet.

Recognize the demographic and socioeconomic profiles of sex work patrons.

Define prostitution and its legal and social implications.

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Definitions:

Pleasant Stimulus

An external factor that induces a positive emotional response or feeling of pleasure.

Positive Reinforcer

A stimulus when presented after a response increases the probability of that response being repeated, by providing a desirable effect or satisfying a need.

Negative Reinforcer

An unpleasant stimulus that, when removed after a behavior, increases the likelihood of that behavior being repeated.

Partial Reinforcement

is a conditioning principle where a response is reinforced only a portion of the time, which can lead to a slower acquisition of a response but greater resistance to extinction.