Which of the Following Statements About Upgrading Is True

question 88

Multiple Choice

Which of the following statements about upgrading is true?

• A)It is also called suggestion selling.
• B)The objective of upgrading is to expand the seller's business by selling to the customer in ever larger quantities.
• C)To upgrade a customer the salesperson must usually show that the initial purchase was not exactly what the customer needed.
• D)Upgrading is crucial to sellers, because without it their customers might turn to other suppliers when they need new equipment.
• E)All of the above statements about upgrading are true.