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Why Do Some Attempts at Cross-Selling Almost Seem Like a New-Task

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Why do some attempts at cross-selling almost seem like a new-task buying situation?


Definitions:

Absolute Threshold

The minimum stimulus intensity that an organism can detect at least 50% of the time, a concept used in sensory psychology.

Brightness

The perception of how luminous an object appears, influenced by the object's illumination and the contrast with its surroundings.

Perceptual Set

A mental predisposition to perceive one thing and not another, influenced by expectations, emotions, and experiences.

Gestalt Psychologist

A psychologist who studies how people perceive and experience objects as whole patterns or configurations, not just as simple sums of their parts.

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