Price Objections Are Best Handled from a Two-Step Approach

question 48

Multiple Choice

Price objections are best handled from a two-step approach. The second step is to:

• A)try to look at the objection from the customer's viewpoint.
• B)determine what emotional needs the prospect is trying to fill.
• C)sell value and quality rather than price.
• D)adjust the presentation and present a lower priced product.
• E)try to negotiate a change in some other part of the deal so the price can be lowered.

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Definitions:

Fraudulent

Involving or using deceit and deception to gain an unfair advantage or to deprive someone of a legal right.

Compliance Plan

A set of internal policies and procedures implemented by a company to comply with laws, regulations, and ethical standards.

Fraud

Deceptive practice or action intended to result in financial or personal gain.

Coding And Billing

The process of translating healthcare services into standard codes for insurance claims and managing patient billing.