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What strategy will many selling firms use when the buyer has difficulty dealing with a particular salesperson?
Perspective-Taking Skills
The ability to understand and consider the thoughts, feelings, or viewpoints of others.
Robert Selman
A researcher known for his work in the field of developmental psychology, particularly regarding the stages of social understanding in children.
Stale Food
Food that has lost its freshness and become dry, hard, or spoiled due to exposure to air or lapse of time.
Explains
Provides information or details about something to make it understandable.
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