The Sailor Who Was Preparing to Join a Crew Sailing

question 89

Short Answer

The sailor who was preparing to join a crew sailing a clipper ship replica from New York to the coast of France told the Panasonic salesperson, "I'd love to record the trip on a computer, but there is no computer in the world that can withstand the weather conditions we're likely to run into." The salesperson responded, "I understand what you are saying, and I agree that five years ago there was not a laptop computer anywhere that could withstand extreme water conditions. But Panasonic has developed the CF-M34 laptop, specifically for rough weather conditions. It was tested on oil well drilling platforms under the most rigorous conditions, and the CF-M34 never failed to operate as expected." What method for handling objections did the salesperson use?

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