Which of the Following Statements About Salesperson Relationships with Customers

question 78

Multiple Choice

Which of the following statements about salesperson relationships with customers and prospects is true?

• A)Selling to new prospects requires the same skills as selling to existing customers.
• B)Salespeople responsible for existing customers place more emphasis on selling products than on servicing and relationship building.
• C)Rejection is an inevitable part of making initial contacts with potential customers.
• D)To convince prospects to purchase a product they use regularly, salespeople need to be especially self-confident and aggressive.
• E)none of these